I first met Rosanna in RMT Bookkeeping February 2016. We were both visitors at a business network and I kept her card. I don't know why I specifically kept her card.
I had been running a hobby business and doing all the things by myself and thinking I was pretty good at it. When I did my tax that year, my accountant demanded to know who had "done my books", because they were less than ideal (true language has been censored).
Later that year I took my business from hobby to full time. I needed a bookkeeper, and who do you think I called? Of all the things in my business that I've outsourced, engaging RMT has been one of the best decisions and is now my longest standing contract.
In those early days I didn't need a fully featured system and Rosanna offered several suggestions to suit my budget. She showed me how to set up things up and how to do a lot of the entry. At the end of the first quarter I thought I'd done all the things (instead of asking questions I'd asked the internet) - I had not reconciled a thing - merely changed the name of a transaction in the ledger.
Even with errors like this, not once have I ever been made to feel foolish. Even when all I want to say is, it's my business, it's my money I want to spend it how I want!
When Rosanna says that her team do things correctly, it is absolutely true. I'll get a gentle phone call or e-mail asking what something is, why it's been put somewhere. That includes assisting small business owners who want to maintain a level of control, or who are not yet ready to hand everything over.
RMT has seen my turnover triple in the last 3 years including the introduction of payroll.
I'm thankful and grateful for the assistance and guidance shown by RMT Bookkeeping to Myomasters. We are good at our craft and RMT are exceptional at theirs. And that's the way it should be.